Connecting to Linkedin


Soft Services Manager

Soft Services Manager

Job Title: Soft Services Manager
Contract Type: Permanent
Location: Middlesex
Salary: £36,000 - £40,000 + Package
Contact Name: George Walker
Contact Email:
Job Published: July 02, 2018 10:00

Job Description

Soft Services Manager


£36,000 - £40,000 + Package


We have an opportunity for a Contract Manager to join a leading Facilities Management Service Provider on a key account in Middlesex.


The Contract manager will be responsible for the delivery of Soft FM Services across a large Educational site, managing a large team of Operatives delivering Cleaning, Security, and Pest Control Services.


The role:

- Contract Manager for a leading FM Service provider

- Managing the delivery of soft services across a large Educational site.

- Services include Cleaning, Security and Pest Control.

- Management of a large team of Operatives and Supervisors.

- Budget/P&L Management

- Reporting into the Regional Operations Manager.

- Maintain a positive relationship with the client, attending monthly meetings as required.

- Be responsible for the leadership and management of supervisors and staff delivering these services.

- Develop close working relationships with other members of the team and customer base.


The Company:

- Leading FM Service provider


The Candidate:

Proven experience in the management of a Soft FM services environment.

- Proven experience and development within Facilities Management

- Direct labour responsibility for staff, demonstrating previous experience of dealing with performance and absence management.

- Experience of KPI led contracts (including negotiation, compilation and application), performance monitoring and report writing.

- Excellent communication and interpersonal skills.

- SIA Security license (desirable).

- IOSH Managing Safely Qualification.