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Service Support Manager – Soft services

Job Title: Service Support Manager – Soft services
Contract Type: Permanent
Location: Bristol
Salary: £30,000 – £32,000
Contact Name: Rachael Corbett
Contact Email:
Job Published: November 01, 2018 11:15

Job Description

Service Support Manager – Soft services

£30,000 – £32,000


Boden Resource have an opportunity for a Service Support Manager for large prestigious site in Bristol. Ideal candidate will have experience with Cleaning and other soft services.


  • Service Support Manager – Soft services
  • Managing the delivery of Soft services Cleaning, waste, pest and specialist cleaning
  • Managing a workforce of 50 operatives and Supervisors
  • Provide expert advice to the team when needed
  • Ensure that all standards are adhered to across the site driving excellence
  • Managing a budget of 1 million
  • Leading from the front and inspiring team to excel within their roles
  • Identifying risks and shortfall and implementing processes
  • Manger the KPIs and SLAs on the contract
  • Performance management of the team and working closing with HR to ensure processes are followed
  • Scheduling reactive and planned works and deploying team



  • A leading service provider  


  • Previous experience in a similar role
  • Managed Soft service lines such as Cleaning, Waste and Pest with a focus on cleaning
  • Strong people management skills and Natural Leader with a Lead from the front attitude
  • Managed a medium workforce of operatives and team leaders
  • Must be client facing and worked on either blue-chip contracts or corporate environment
  • Relevant Cleaning qualifications such as BICS or IOSH
  • Possess strong organisation skills and time efficient
  • Must be self-motivated, tenacious and customer focused

To apply for this role, please do so via this advert or for a confidential discussion please call Rachael Corbett on 0121 7021464

FM / Facilities / Facilities Management / FM / Facilities / Soft / Cleaning / Soft Services / FM / Bristol/ Operations / Service Support Manager