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Helpdesk Operator

Job Title: Helpdesk Operator
Contract Type: Permanent
Location: Guildford
Salary: £24K - £26K + 25 Days Holiday + 8 Bank Holidays + 5% Pension
Contact Name: Amelia Marples
Contact Email:
Job Published: March 13, 2019 16:01

Job Description

Helpdesk Operator

Guildford, London

£24K - £26K + 25 Days Holiday + 8 Bank Holidays + 5% Pension  


Your new company


  • A global Facilities Management & Technical Services provider with an industry leading reputation.


Your new role


  • Logging calls and emails, providing insight through trend analysis
  • Working closely with the client and stakeholders across the business
  • Following-up sub-contractors and direct engineering staff
  • Supporting with administration duties, word, PowerPoint, outlook.

What you'll need to succeed


  • Experience in a helpdesk operator role is essential
  • Good communication skills
  • Experience in the FM / engineering industry would be desirable


What you'll get in return


  • World class training and development with the opportunity to gain additional qualifications
  • Career progression opportunities
  • A unique and varied working environment offering long term job security


What you need to do now

If you're interested in this opportunity, please apply through this advert or for further information and a confidential discussion get in touch with Amelia Marples on 0121 702 1464 or alternatively, email your CV to


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