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General Manager

Job Title: General Manager
Contract Type: Permanent
Location: Birmingham
Salary: £75,000-80,000
Contact Name: Rachael Corbett
Contact Email:
Job Published: July 02, 2019 13:29

Job Description

General Manager




Our client, a leading Facilities Management Service Provider are currently looking to recruit for a General Manager 

The Role:



  • As the UK General Manager, you will be responsible for leading a team Facilities Managers and small projects teams across the client’s branch network throughout the UK
  • Ensure the delivery of high-class FM services such as M&E cleaning and vending through a mix of self-delivery and partnership vendors
  • You will be responsible for improving the overall customer service and will strengthen the client relationship liaising with key contacts and stakeholders
  • Working closely with the client to develop new strategies and processes and ensure that the vision is understood by the wider team
  • Provide inspirational leadership to the team through regular communication, coaching and leading by example
  • You will be responsible for the P&L and overall performance delivery
  • Responsible for the KPI’s and SLA’s on contract and the H&S across the team
  • Own and deliver Energy and Sustainability targets across the portfolio



The Company:


  • A large FM service Provider



The Candidate:



  • Previous experience within a FM environment ideally within a retail environment on a corporate contract
  • Experienced in client relationship management dealing with key stakeholders
  • Able to demonstrate strong presentation skills with strong verbal and written communication
  • Previous experience Managing a team on a national basis
  • Has managed a TFM contract and previous P&L experience
  • Strong people manage skills – able to lead and inspire and lead from the front attitude
  • Has previous experience identifying and improving customer experience


To apply for this role, please do so via this advert or for a confidential discussion please call Rachael Corbett on 0121 7021464


FM / General Manager  / FM / Facilities / Hard Services / PPM / FM / TFM / Service / Hard / Birmingham  / Contract /