FM performance and Data Manager
Westminster London
£45,000 + Car + Package

Boden Resource have an opportunity for a successful FM Performance and Data Manager for a Large Global FM service Provider. The idea candidate will have previous experience with some Operational/Commercial Awareness. 

Role:

• Ownership of operational data for the contract, held in the CAFM system (Maximo)
• Accurate performance reporting, producing reports for clients and colleagues
• Business partnering with operational teams to drive continuous performance improvement
• Client KPI reporting, including mitigation of failures where appropriate
• Acting as the bridge between the contract management team and the central Service Desk and IT functions
• Ownership of contract process documents
• Analyse data, provide commentary and present performance to key stakeholders, suggesting actions for improvement
• Monitor and drive improvements in data quality
• The successful candidate will be able to manage a complex workload and multiple stakeholder relationships (this is a client facing role).
• The tasks outlined above highlight key responsibilities but are not exhaustive. The scope of this role is varied and will involve providing support to the Interserve operations team.

The Company:

• A Global FM Service Provider

The Candidate:

• Experience in a similar role in an outsourced environment and business improvement projects
• In-depth knowledge of facilities management process especially repairs and maintenance
• Good Understand of Commercial and financial processes associated with FM service
• Advanced excel is essential
• Ability to decipher KPI contract measurers and recommend improvements
• Project Management skills – able to maintain simple project plan, updating risks, issues and actions
• Experience with CAFM highly desirable
• Pro-Active, able to work independently and with own initiative
• Well organised and able to carry out complex workload
• Ability to work to tight deadlines
• Strong attention to detail and problem-solving skills
• Good verbal and written communication
• Experience within a client facing role
• FM service provider background highly desirable

To apply for this role, please do so via this advert or for a confidential discussion please call Rachael Corbett on 0121 7021464