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FM performance and Data Manager

Job Title: FM performance and Data Manager
Contract Type: Permanent
Location: London
Salary: £45,000 + Car + Package
Contact Name: Rachael Corbett
Contact Email:
Job Published: August 16, 2018 13:12

Job Description

FM performance and Data Manager
Westminster London
£45,000 + Car + Package

Boden Resource have an opportunity for a successful FM Performance and Data Manager for a Large Global FM service Provider. The idea candidate will have previous experience with some Operational/Commercial Awareness. 


  • Ownership of operational data for the contract, held in the CAFM system (Maximo)
  • Accurate performance reporting, producing reports for clients and colleagues
  • Business partnering with operational teams to drive continuous performance improvement
  • Client KPI reporting, including mitigation of failures where appropriate
  • Acting as the bridge between the contract management team and the central Service Desk and IT functions
  • Ownership of contract process documents
  • Analyse data, provide commentary and present performance to key stakeholders, suggesting actions for improvement
  • Monitor and drive improvements in data quality
  • The successful candidate will be able to manage a complex workload and multiple stakeholder relationships (this is a client facing role).
  • The tasks outlined above highlight key responsibilities but are not exhaustive. The scope of this role is varied and will involve providing support to the Interserve operations team.

The Company:

  • A Global FM Service Provider

The Candidate:

  • Experience in a similar role in an outsourced environment and business improvement projects
  • In-depth knowledge of facilities management process especially repairs and maintenance
  • Good Understand of Commercial and financial processes associated with FM service
  • Advanced excel is essential
  • Ability to decipher KPI contract measurers and recommend improvements
  • Project Management skills – able to maintain simple project plan, updating risks, issues and actions
  • Experience with CAFM highly desirable
  • Pro-Active, able to work independently and with own initiative
  • Well organised and able to carry out complex workload
  • Ability to work to tight deadlines
  • Strong attention to detail and problem-solving skills
  • Good verbal and written communication
  • Experience within a client facing role
  • FM service provider background highly desirable


To apply for this role, please do so via this advert or for a confidential discussion please call Rachael Corbett on 0121 7021464