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Facilities Coordinator

Job Title: Facilities Coordinator
Contract Type: Permanent
Location: Belfast
Salary: £22,000 - 24,000
Contact Name: Marlie Cummings
Contact Email:
Job Published: May 07, 2019 15:01

Job Description

Facilities Coordinator

£22,000 - 24,000



We are working with a leading FM service provider who are looking to take on a Facilities Coordinator to join their team on a prestigious client site in Belfast.


Your new role:

  • Supporting and coordinating the delivery of all FM services across the site.
  • Developing and maintaining relationship with all customers, including key stakeholders
  • Providing excellent customer service, delivering above and beyond customers’ expectations
  • Ensuring KPI requirements and service level agreements are completed within defined timescales
  • Making sure all working practices are carried out safely and in the designated area
  • Signing in visitors, issuing visitor passes and directing them to the correct destination
  • Logging all tasks with the helpdesk from start to completion
  • Allocating meeting room booking and schedules

What you’ll need to succeed:

  • Strong experience in a customer service role or a customer service environment
  • Excellent interpersonal and communication skills, both written and verbal.
  • Motivated and able to work on your own initiative
  • Excellent problem solving skills, able to work flexibly and adapt to changes
  • Ability to deal positively with conflict situations
  • Attention to detail, a focus on standards, methodical & organised
  • Educated to GCSE standard with passes in English & Maths
  • Knowledge of administrative and clerical procedures
  • Full UK driving Licence
  • Computer literacy, competent with the Microsoft Office suite including Word, Excel, PowerPoint and Outlook and the ability to support printing and audio-visual solutions
  • Health & Safety qualification e.g. IOSH is desirable but not essential